In order to sync your Go High Level account to our platform, you will need to retrieve the associated SMTP settings.
SMTP credentials can be created at the sub-accounts level (not the agency-assigned domain), not at the agency level.
Step 1: Go to Sub-account Settings, click on the Email Services option, and choose the SMTP Settings under dedicated domain.
Step 2: Click on the Create New SMTP User button and add a username and password to create the credentials. Note, that only a maximum of five SMTP credentials can be created for a dedicated domain.
All this information can also be found on the Go High Level official website.
SMTP settings
SMTP username: the SMTP login you created
SMTP password: the password from the SMTP login you created
SMTP host: smtp.mailgun.org
SMTP port: 465 (or 587, 25, 2525)
SSL/TLS: YES (when using ports 587, 25, 2525, SSL/TLS needs to be turned OFF)
Once you have this information, you can get set up on Warmup Inbox by selecting the SMTP Only option.
Please note, that you can use the SMTP Only option only if you have purchased the Send-only plan.
Alternatively, you can find your IMAP in your email provider settings and connect the SMTP with IMAP accordingly:
SMTP & IMAP Option
With the trial, Basic, Pro, and MAX plans, you can connect your Go High Level account only when creating an IMAP connection.
The email address for the IMAP connection must be the same email address as the one you specified in the SMTP.
In this case, instead of using the SMTP Only option, you will connect your inbox using the SMTP & IMAP option.
For the IMAP part, you will need to gather this information from the inbox that will be receiving emails:
IMAP username: the email address of the inbox that will be receiving emails
IMAP password: the password from this inbox. If it´s a Google inbox, you will need to create an app password and use it instead of the regular password from your inbox.
Here are the instructions:
https://help.warmupinbox.com/en/articles/4934806-configure-for-google-workplace-with-two-factor-authentication-2fa?location=conversation
IMAP host:
IMAP port: typically 993 (or you can use 143)
SSL/TLS: using port 993 - ON, using port 143 - OFF
Note: the SMTP/IMAP option doesn´t work with Office365 accounts as they disabled the Basic authentication in 2023.