Note: These steps need to be performed under the Administrator account of your workspace first. Once done you will be able to connect any non-admin account under your workspace to the platform.
If you are attempting to get an Office 365 inbox connected to the platform and are greeted with a message such as the one below. The below occurs if your Office365 Admin has enabled advanced security settings within Azure Active Directory (Microsoft's cloud-based application access management) to restrict access to third-party applications.
You can manually approve this request by following the steps laid out below.
How an Admin can give permissions
The admin will need to create a new session and sign into the application as an admin user to grant permission.
To adjust the Need Admin Approval:
Go to the Azure Active Directory admin center.
Go to Enterprise applications > User settings.
There are two settings that control the authentication for the user.
Users can consent to apps accessing company data on their behalf
Users can consent to the app accessing company data for groups they own
Toggle both to yes if you want users to authenticate themselves or toggle both to no to require administrative permission.
Request admin consent:
1. Sign in to the Azure portal as a Global Administrator.
2. Enterprise Applications > Click on the Warmup Inbox application > click on the Users and Groups settings page.
3. Click on Add user/group and register the trusted user you wish to connect to Warmup Inbox.
4. Press save.
5. Go back to Warmup Inbox - click on the Add inbox button, choose Office 365, and connect the MS365 non-admin account. The connection should work without any issues now.