Skip to main content
All CollectionsError Messages & How To Fix Them
Google Error - 534-5.7.14 Please log in via your web browser and then try again.
Google Error - 534-5.7.14 Please log in via your web browser and then try again.

If you receive this error when attempting to connect your inbox to the platform, learn how you can resolve it.

Lucia Matúšková avatar
Written by Lucia Matúšková
Updated over 6 months ago

If you receive this error when attempting to connect your inbox to the platform, learn how you can resolve it.

This error will occasionally get thrown by Google accounts for a variety of reasons. In most cases, this error simply will get thrown when Google wants to verify that the owner of this inbox is the one attempting to connect this inbox to the platform.

To resolve this issue, you will need to:

1. Log into your Google account and navigate to the app password section: Go to your Google Account and Select Security Under "Signing in to Google," select 2-Step Verification At the bottom of the page, select App passwords

2. Delete the old app password for the Warmup Inbox, create a new one, and name it Warmup Inbox

3. Copy-paste this new app password to your inbox settings in your Warmup Inbox account.

Click on the affected inbox - settings - connection.

Paste the new app password into the SMTP password field and hit save.

Then paste the new app password into the IMAP password field and hit save.

4. Once done, you can unpause your inbox.

Did this answer your question?