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Error Messages & How To Fix Them
Google Error - Your account is not enabled for IMAP use
Google Error - Your account is not enabled for IMAP use

If you receive this error when attempting to connect your inbox to the platform, learn how you can resolve it.

Tyler Benson avatar
Written by Tyler Benson
Updated over a week ago

If you receive this error while connecting an inbox, it indicates that you did not enable IMAP access under this inbox, and we cannot connect to your account.

To resolve this, go to the specific Google Workplace inbox you are attempting to connect to the platform and go into settings, which can be found here:

Then go to the Forwarding and POP/IMAP settings and Enable IMAP. The settings should look like this:

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