Skip to main content

Google Error - Your Account Is Not Enabled For IMAP Use

If you receive this error when attempting to connect your inbox to the platform, learn how you can resolve it.

Lucia Matúšková avatar
Written by Lucia Matúšková
Updated over a year ago

If you receive this error while connecting an inbox, it indicates that you did not enable IMAP access under this inbox, and we cannot connect to your account.

To resolve this, go to the specific Google Workplace inbox you are attempting to connect to the platform and go into settings, which can be found here:

Then go to the Forwarding and POP/IMAP settings and Enable IMAP. The settings should look like this:

Did this answer your question?