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How can I downgrade a PRO plan in Warmup Inbox?

Lucia Matúšková avatar
Written by Lucia Matúšková
Updated over a week ago

How can I downgrade a PRO plan in Warmup Inbox and troubleshoot common issues?

Downgrading from a PRO plan in Warmup Inbox involves specific steps, including pausing PRO inboxes, understanding account transitions during billing cycles, and resolving common problems. This guide provides a comprehensive overview to ensure a smooth downgrade process.

Why is pausing a PRO inbox required before downgrading?

To downgrade from a PRO plan, you are required to pause all PRO inboxes first. This is a technical prerequisite for enabling the downgrade process. Without pausing these inboxes, you're likely to see a prompt instructing you to do so. Once paused, the downgrade can proceed without interruption. After the downgrade is complete, the inboxes can be unpaused and returned to running status if needed.

Step-by-step guide to pause and re-enable PRO inboxes:

  1. Navigate to the Inboxes section in your Warmup Inbox account.

  2. Select the inbox you wish to manage.

  3. Locate the Running button on your inbox dashboard.

  4. Change the status from "Running" to "Paused."

  5. Once all PRO inboxes are paused, proceed with the downgrade process.

  6. To re-enable an inbox after the downgrade, return to the same dashboard and switch the status from "Paused" to "Running."

Why does my account still show PRO after downgrading?

Plan downgrades take effect at the start of the next billing cycle because Warmup Inbox billing is prepaid in full for the current cycle. This means your account will continue to display the current PRO plan until the existing billing cycle is complete. After renewal, the account status will automatically switch to the downgraded tier.

Common troubleshooting tips during plan changes:

  • Ensure all inboxes tied to the PRO plan are paused; even one active inbox can block the downgrade process.

  • If unsure whether a downgrade has gone through, check your billing summary or contact support for confirmation.

By following these steps and understanding the related requirements, you can successfully downgrade your PRO plan and address any questions or issues that arise during the process.

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