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All CollectionsError Messages & How To Fix Them
Google error: We were unable to connect to your inbox, please try to unpause later
Google error: We were unable to connect to your inbox, please try to unpause later
Lucia Matúšková avatar
Written by Lucia Matúšková
Updated over a month ago

To fix this issue, you need to replace the current app password with a new one and update it in our tool in your inbox connection settings.

Here are instructions on how you can locate the app password

Log into your Google account and go to your Account:

In the Security settings, click on 2-Step verification:

Alternatively, you can use this search bar to search for the app password section directly:

Once you see the app password, please delete it and create a new one. Then please copy this new app password and paste it into your inbox settings in Warmup Inbox.

Please click on the affected inbox and go to the settings:

Go to the connection settings, paste this new app password into the SMTP and IMAP password fields, and hit save:

Once done, you will be able to unpause your inbox without issues:

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